Shipping policy

Shipping Policy

We’re committed to getting your order to you quickly, safely, and with full transparency. Please review the information below for details about our shipping process.

Where We Ship

We proudly ship worldwide, including all provinces and territories within Canada.

No matter where you’re located, you can place an order with confidence, we deliver globally so our products are accessible to everyone.

Shipping Cost:
We offer free shipping on every order, with no minimum purchase required. The price you see at checkout is the final price for shipping.

Order Processing & Dispatch

Once your order is placed, our team begins preparing it for shipment as quickly as possible.

Processing time:
Orders are typically processed and dispatched within 1–3 business days (excluding weekends and holidays).

You will receive a confirmation email once your order has been shipped.

Estimated Delivery Times

After your order has been dispatched, delivery typically takes:

5–12 business days

Please note:

  • Delivery times may vary depending on your location and local postal services.
  • Remote or rural areas may require a few additional days for delivery.
  • During peak seasons or global shipping disruptions, delivery may occasionally take longer than estimated.

We appreciate your patience and understanding when rare delays occur.

Order Tracking

As soon as your package leaves our warehouse, you will receive an email containing your tracking number and tracking link.

This allows you to monitor your shipment every step of the way until it arrives at your doorstep.

If you do not receive tracking information within a few days of placing your order, please contact us and we will assist you promptly.

Customs, Duties & International Shipping

For international orders, customs fees or import duties may be charged by your country’s customs authority. These charges are determined by local regulations and are the responsibility of the customer.

We recommend checking with your local customs office for more information about potential fees.

Shipping Delays & Lost Packages

While we work with trusted shipping partners, delays can occasionally occur due to:

  • Weather conditions
  • Customs processing
  • Postal service disruptions
  • High seasonal demand

If your order appears delayed or lost, please contact us and we will investigate and assist you as quickly as possible.

Questions or Support

We’re always happy to help.

If you have any questions about your order or shipping, please reach out via our Contact page, and our support team will assist you as soon as possible.